Inquiry
1) Call in
2) Collect basic information
Address
Utility Bills
3) Return preliminary numbers
Appointment
1) Go over numbers and options
2) Get lease preapproved. This a very critical step in taking the buyer off the market.
3) Sign commitment agreement
Install process
1) Home inspection to make sure everything is in order, roof is in good shape (do you know how old the roof is?), find a place for the inverter, take measurements, etc.
2) Lease docs are drawn up and sent to the buyer
3) Signed lease docs are sent to SunPower to be counter signed
4) Application will be drawn up and submitted to Utility for incentive approval
5) When needed, site specific roof engineering done (2 to 3 weeks)
6) Engineering will draw up plans for permitting and submit to city
7) Wait for both Utility and City approvals
Schedule the install date, Order Products
9) Products delivered
10) Typically the next day install will start (install usually 2 day process)
11) City inspection during install and post install
12) Edison inspection and then system goes live. *They normally wont come out, but we do need for them to give us a PTO or power to operate
13) Documentation provided for CPA/Accountant to use for Federal Tax Credit *Not normally. Customer uses their invoice.
Solar has changed everything.
